Cheers to a brand-new year filled with fresh opportunities! 🎉
As we enter 2024, we’re looking forward to bringing you MSP news and helping you stay at the top of your game. While many of you would have taken up resolutions on the personal front, how about resolutions for your MSP? As an MSP owner, we believe it’s important to take up resolutions that will help you fulfill your business goals and stay on top of your game. In this edition, let’s look at the roundup of MSP trends for this year and a few resolutions you can add to your list.
#1. MSP trends for 2024 📈
To successfully run an MSP, you need to be aware of the constantly changing trends that will impact the industry. For instance, the rise in the adoption of generative AI last year was a game-changer across many industries. Similarly, we’ve compiled a list of trends and predictions for the coming year, exclusively for MSPs like yours. Read this article to learn more.
#2. New Year’s resolutions for SMBs ✅
If you haven’t made any resolutions yet, worry not. We’ve got you covered. The challenges faced by small business owners are many, and you can overcome them by implementing certain practices at the organizational level. This article by Forbes provides a list of resolutions that all small businesses can make for the year ahead.
#3. Gear up for workplace changes 💻
The onset of a new year also brings a set of new changes in the workplace. From generative AI to flexible work policies, this year is expected to witness considerable changes at the organizational level. Take a look at this blog by ARN to know which trends and technologies will be a major influence.
#4. How strong is your password? 🔐
When was the last time you updated your password? With cyberattacks on the rise, following basic cyber hygiene practices is mandatory. In this blog by Infosecurity Magazine, discover why using strong passwords should be part of your resolution list this year. It also includes basic security measures, recommended by Kaspersky.
#5. Private cloud services to witness surge ☁️
The private cloud services market is set to reach $405.30 billion in the next decade, driven by increased demand for data security and regulatory compliance. Take a look at this article by ChannelE2E to learn why, and which major players are leading the race by driving innovation in private cloud technologies.
🏆SuperOps’ Hall of Fame 🏆
MSP Website of the Week 🌐
In this edition, we nominate Convergence Networks for the best MSP website. What we liked was the design, with images and an effective layout of content enabling a smooth user experience. We also appreciate the content which is concise and helps drive the point. Their industry-specific pages are a standout, making it easy to convey what they offer to prospective customers.
Organization: Convergence Networks
Website: https://convergencenetworks.com/
Our rating: ⭐⭐⭐⭐
MSP Expert of the Week 🧑💻
This week’s MSP expert is Mark Copeman, director of Wingman MSP. He has authored MSP Secrets Revealed and Helpdesk Habits, created helpdeskhabits.com, and is focused on initiating conversations for IT support businesses worldwide. Mark is also a sought-after speaker on customer service, habits, customer experience, and online marketing for MSPs.
We hope this edition helps you put together a list of MSP resolutions for a successful year ahead! Subscribe to our newsletter, and we’ll make sure that you stay in the know. 📩 🗞️